Where are you based?
We are based in Los Angeles, CA USA
Do you have a quality control?
Yes, each Wiggle Kingdom product goes through a rigorous quality inspection. The factory pulls 100 randomly finished sets and inspects each function and parts ensuring 0% defective rate before shipping it to us.
When will I get my order?
We ship daily and our shipments are delivered between 3-5 days depending on how far you are from Los Angeles
What are the shipping costs?
Standard shipping is always FREE! And we do offer Expedited Shipping (1-3 day Delivery) for a low rate of $6.90
Can I cancel my order?
YES! As long as the order has not been marked shipped, it can always be cancelled, no questions asked!
Can I change my delivery address?
YES! You can change or update your shipping address as long as the package is still in our facility.
Can I return the product?
YES! Your order is returnable within 30 days of receiving it.
Can I exchange the product?
YES! We do allow exchanges for items of equal value.
Can I get a refund?
YES! Your order is covered by our 30 day money-back guarantee. You can try the product for 30 days and if you are not satisfied with it, feel free to return it for a full refund, no questions asked!
How can I contact you?
You can contact us M-F 9AM to 5PM Pacific Time or send us an email at: support@wigglekingdom.com