Call Us Now (213) 747-7767 | U.S. Based

FAQs

Where are you based?

We are based in Los Angeles, CA USA

Do you have a quality control?

Yes, each Wiggle Kingdom product goes through a rigorous quality inspection. The factory pulls 100 randomly finished sets and inspects each function and parts ensuring 0% defective rate before shipping it to us.

When will I get my order?

We ship daily and our shipments are delivered between 3-5 days depending on how far you are from Los Angeles

What are the shipping costs?

Standard shipping is always FREE! And we do offer Expedited Shipping (1-3 day Delivery) for a low rate of $6.90

Can I cancel my order?

YES! As long as the order has not been marked shipped, it can always be cancelled, no questions asked!

Can I change my delivery address?

YES! You can change or update your shipping address as long as the package is still in our facility.

Can I return the product?

YES! Your order is returnable within 30 days of receiving it.

Can I exchange the product?

YES! We do allow exchanges for items of equal value.

Can I get a refund?

YES! Your order isĀ  covered by our 30 day money-back guarantee. You can try the product for 30 days and if you are not satisfied with it, feel free to return it for a full refund, no questions asked!

How can I contact you?

You can contact us M-F 9AM to 5PM Pacific Time or send us an email at: support@wigglekingdom.com